# Installation



# Downloading smartCARS 3

Download smartCARS 3 for your operating system from [https://smartcars.tfdidesign.com/central/download](https://smartcars.tfdidesign.com/central/download)

Below is a video with step-by-step instructions on how to install and configure smartCARS 3.

[<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="allowfullscreen" frameborder="0" height="315" src="https://www.youtube.com/embed/BqfejDTdFuA?si=Wg-Mou6aJS-9M81-" title="YouTube video player" width="560"></iframe>](https://youtu.be/BqfejDTdFuA)

# System requirements

See [https://kb.canadaairvirtual.ca/books/smartcars-3/page/compatibility-and-system-requirements](https://kb.canadaairvirtual.ca/books/smartcars-3/page/compatibility-and-system-requirements)

# Troubleshooting common installation issues

We will note here any common installation issues along with resolutions where possible.

<p class="callout warning">Please keep in mind that smartCARS 3 is not a Canada Air Virtual application, so all support requests should be pointed at [TFDi Design's support system](https://support.tfdidesign.com/support/home).</p>

##### I'm told not to run smartCARS 3 as administrator, but I am not.

[![image.png](https://kb.canadaairvirtual.ca/uploads/images/gallery/2024-12/scaled-1680-/KiXimage.png)](https://kb.canadaairvirtual.ca/uploads/images/gallery/2024-12/KiXimage.png)  
This can happen if you have UAC disabled on your PC. It will make smartCARS 3 incorrectly assume you're running it as an administrator. You should re-enable it.

#### Where is smartCARS 3 installed?

%LOCALAPPDATA%\\TFDi Design\\smartCARS

#### I only get a white screen when launching smartCARS 3

Try these steps to resolve:

1. Uninstall smartCARS 3
2. Navigate to %LOCALAPPDATA%\\TFDi Design and delete its contents
3. Reinstall smartCARS 3