Dispatching Tours

Which tour legs can be dispatched?

For some tours, the legs must be flown in order. In that case, you will only be able to dispatch a tour leg if you've flown all previous legs in the tour.

You can see that this is the case on any Tour Details page. Note how the green Dispatch button is only available for leg 4, and not 5 or 6. This is because I have only flown the first 3 legs of this tour thus far.

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Tours where the legs are not required to be flown in order will allow you to dispatch any leg at any time.

You may also dispatch any previously completed tour leg at any time, though this will not impact your tour progress in any way.

You can also dispatch a tour leg directly in smartCARS 3.

Finding your dispatched tour leg in smartCARS 3

First, ensure you dispatched the tour leg on the website. You should see a message like this after clicking the green Dispatch button.

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Then, open smartCARS 3 and visit the Flight Centre. You should see the tour leg as a bid near the bottom of the list. Look for the flight number and ensure it matches the tour leg's flight number.

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If the flight doesn't appear, try refreshing the Flight Centre.

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For more details on the Flight Centre, consult our smartCARS 3 guide.

Verify your tour leg is being tracked properly

While flying a tour leg, you can double-check that your flight is being tracked properly by checking the Live Flights page on the website.

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Pay close attention to the Type column in the table. It should refer to the tour and leg you are flying.

If it does not, then something went wrong during the dispatch or the flight tracking inside smartCARS 3 that caused it to lose the connection to the tour leg.