Troubleshooting

Nothing responds when I scan for my simulator. Confirm the simulator is running, confirm the setup step for your specific simulator (see Connecting your simulator — MSFS needs nothing, FSX/Prepar3D and X-Plane both need a manual step), and check that a firewall on the simulator's PC isn't blocking the port. If CAVAcars and the simulator are on different PCs, make sure both are on the same home network (not, for example, one on Wi-Fi guest network and one on the main network).

The scan found more than one simulator. Pick the correct address from the list manually — this usually means more than one PC on your network answered on that port.

My aircraft type shows as a generic code instead of its real name. This depends on what your simulator can report — X-Plane's connection can't read aircraft identity at all today, so the app falls back to whatever aircraft your dispatch says you're flying.

"File PIREP" is greyed out. It only becomes available once you're on the ground with either your engines off or your parking brake set.

I closed the app / crashed mid-flight. Not a problem — see Interruptions and resuming above. You have 12 hours to resume from where you left off.