Guides
smartCARS 3 Updates
This will list any notable updates to smartCARS 3 or our custom plugins.
Tours
Find out about our tours and how to properly dispatch them to ensure your progress is properly logged.
Transfer Hours
Transfer Hours Canada Air Virtual accepts 100% of your VATSIM, IVAO or other virtual airline hours.Transfer hours may not be c...
Unlimited Fuel, Mid-Air Refueling, and Enroute Fueling
Unlimited Fuel The use of unlimited fuel is not permitted. This is a PIREP indicating no fuel was consumed during a flight. I...
Website Patch Notes
Contains high-level patch notes and changes made to the Canada Air Virtual website that are relevant to users.
What if I forgot to start smartCARS 3?
If you're still on the ground, simply stop your aircraft and set the parking brake. You may now start smartCARS 3 because your ...
What if my simulator crashes during flight?
In the event of a system failure or other technical issue with your simulator or smartCARS 3 during a flight you have the optio...
Why can't I dispatch/fly a tour leg or event?
If you're trying to dispatch a tour leg and can't, it's likely that you're trying to fly the tour out of order. If you're tryi...